Privacy Policy
At DietBMR, safeguarding your privacy is a top priority. This Privacy Policy details how we collect, use, and protect user data on both the web portal and mobile app. By using our services, you agree to the terms outlined herein.
1. Personal Information:
For Dietitians & Nutritionists (Web Portal):
During registration, we collect your name, email, and professional details. This information is used to create and manage your user account, and to keep you informed about updates and events related to DietBMR.
For Mobile Users (End Clients):
Upon mobile app registration, we collect name, email, health, medical, and dietary information. This data is crucial for tailoring your experience, providing personalized services, and enhancing the functionality of DietBMR. We handle this information with sensitivity, ensuring confidentiality.
2. Usage Details:
We record details such as user diet, medical reports, conditions, activity, frequency, duration, and storage use. This data is used to optimize your DietBMR experience, provide personalized services, and improve overall functionality. Your health-related data is treated with the utmost confidentiality and is not shared for promotional purposes.
3. Contents of Your User Account:
Our platform allows you to store various contents related to your health and dietary preferences. These include files, documents, to-do lists, and emails. We maintain the privacy and security of the contents stored in your user account, preventing unauthorized access or disclosure.
4. Financial Information:
In cases where services require payment, we may request financial details such as credit card and other payment related information. This information is solely used for processing payments. Your financial information will not be stored on our servers, except for necessary details for transaction processing. Any storage of financial information is encrypted and secured through trusted payment gateway services.
5. Visitor Details:
We collect visitor details, including IP address, browser type, language, referring URL, files accessed, errors generated, time zone, and operating system. This information is used for website administration, analysis of trends, tracking visitor movements, and improving our services. Visitor details are treated with confidentiality and are not shared for promotional purposes.
6. Cookies:
Temporary and permanent cookies are employed to enhance your experience. Cookies are tied to your email address to recall preferences. Users who disable cookies may experience limitations in accessing certain areas of the website.
7. Links from Our Website:
Our website may contain links to external sites. It is advised to review the privacy practices of these websites, as we are not responsible for their information handling.
8. How Secure is Your Information:
We implement industry-appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your information. Access to your information is restricted to authorized personnel who are bound by confidentiality obligations.
9. Your Choice in Information Use:
Users have the option to provide or withhold personal information. While some services may require certain details for functionality, users can choose to limit the information they share. Additionally, users can opt out of promotional communications while still receiving essential service-related messages.
10. Accessing, Updating, and Removing Personal Information:
Users can access, correct, update, or remove personal information by logging into their accounts or contacting our customer support services. Changes may take time to reflect, and inquiries are typically responded to within 30 days.
11. Investigation of Illegal Activity:
In cases of suspected illegal activity or violations of terms and conditions, we may provide access to personal information and user account contents for investigation purposes. Such access will adhere to the guidelines set in this Privacy Policy.
12. Enforcement of Privacy Policy:
Periodic reviews are conducted to ensure adherence to this Privacy Policy. Concerns regarding our privacy practices can be directed to our customer support services, and we cooperate with regulatory authorities if needed.
13. Notification of Changes:
Changes to this Privacy Policy will be posted on our website to keep users informed. In the event of significant changes, users may be notified via email. Users have the option to opt out of these changes unless they have opted out of all email notifications from us. Minor changes may not trigger email notifications but will be reflected in the updated Privacy Policy on our website.
Mobile App-Specific Privacy Considerations:
14. Mobile App Data Collection:
For users accessing DietBMR via the mobile app, additional data may be collected, including device information (such as device type, operating system, and unique device identifiers). This information helps optimize app performance and troubleshoot technical issues.
15. Geolocation Information:
The mobile app may request access to your device’s geolocation information to provide location-based services, such as finding local nutritionists or dietitians. You can control and disable geolocation services through your device settings.
16. Push Notifications:
By using the mobile app, you may receive push notifications related to account activities, updates, or personalized content. You can manage your notification preferences within the app settings or your device settings.
17. Mobile App Analytics:
We may use mobile analytics services to better understand app usage patterns, user engagement, and to improve our services. These analytics tools may collect information about your use of the app, including but not limited to, the duration of usage, features utilized, and device information.
18. In-App Purchases:
If the app includes in-app purchases, please note that these transactions are processed through app stores (e.g., Apple App Store, Google Play Store), and financial information related to these transactions is handled by the respective app store’s payment gateway.
19. Mobile App Security:
We employ industry-standard security measures to protect your data within the mobile app. Access to your personal information is restricted to authorized personnel, and appropriate security protocols are in place.
20. Mobile App Permissions:
The app may request certain device permissions to function correctly. You will be prompted to grant or deny these permissions during the installation or use of the app. Adjusting these permissions can be done through your device settings.
This section is intended to cover some common considerations for mobile app privacy. Please review and customize it based on the specific functionalities and features of your mobile app. Additionally, ensure compliance with relevant laws and regulations governing mobile app data collection and user privacy.